Shipping Policy
At Celestia Carat, every order is packed with care and delivered with love.
We work with reliable courier partners to ensure your jewelry reaches you safely and on time.
Dispatch Timelines
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Ready-to-ship Jewelry: Usually dispatched within 4–5 working days.
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Custom-Made Creations: Since these are crafted especially for you, they take about 15–20 working days before dispatch.
You’ll see estimated delivery dates on the product page and at checkout. These depend on your pincode and the products you’ve selected.
Shipping Charges
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Prepaid Orders: Shipping is free across India.
International Shipping
We do ship select products internationally. Depending on the country and customs process, delivery may take up to 18–20 working days.
The exact shipping charges will be shown at checkout.
Order Tracking
Once your order is shipped, you’ll receive a tracking link via SMS, WhatsApp, and Email so you can follow your jewelry’s journey.
For any questions, please reach out to us at support@celestiacarat.com — our team is always happy to help.
Delays & Exceptions
Sometimes, factors like weather, local restrictions, or courier issues may cause delays.
If your address is unserviceable, our team will contact you with alternatives or arrange a refund.